STC: VAS & IPTV Operation with transformation
Improving VAS and IPTV technology and operations architecture
Saudi Telecom Company (STC) is an integrated telecommunications services provider and the leading provider in
Saudi Arabia. STC thrives on understanding the market and consumers and translating that into leading edge
services that assure brand stickiness. As part of its vision to delight customers through an integrated experience,
STC partnered with Huawei to transform VAS and IPTV platforms to deliver next generation services.
Following a long and successful history of collaboration, STC contracted Huawei to expand and extend its VAS and
IPTV capabilities to deliver flawless operations and support growth. This engagement required Huawei act as the
single point of contact for a multi-vendor VAS and IPTV technology and operations transformation. As part of the
transformation program, Huawei offered its award winning VAS and IPTV platforms, and successfully delivered while
establishing a dedicated VAS NOC team to provide unified operations and maintenance.
Huawei now provides managed services on the VAS and IPTV environment, ensuring fast time-to-market for marketing,
and providing intelligent tools with optimized processes to drive customer operations efficiency through holistic SLAs
and configuration agility.